2.8. FAQ

Here are some questions and answers that often crop up when using the RAYNET DMR service.

2.8.1. Pi-Star Keeps re-authenticating

You might have received an e-mail from the server telling you that your hotspot is requesting to authenticate too often, or you might have noticed under the “Peer / Hostpots” tab the “Authentication count” is increasing.

This is likely the SD card in the Pi-Star hotspot is having performance issues. You should take a configuration backup ASAP and reboot the Pi. During reboot the Pi will attempt to correct any errors on the SD card. If this starts to occur frequently then it points to the imminent failure of the SD card and you should look to replace it.

2.8.2. Unknown Peer

Unlike other DMR servers the RAYNET DMR server needs to know about each hotspot/peer before it connects. Each hotspot has it’s own unique password. Before you can connect a hotspot to the RAYNET server you must create an entry on the server and copy it’s configuration over to your hotspot. You must not have multiple hotspots sharing the same configuration.

2.8.3. Registered but can’t login

If you’ve just created your account but are not able to login with the credentials.

Your account hasn’t been activated yet. If you used a non raynet-uk.net e-mail address then your account will need to be manually activated before you can login. The Admins have received an e-mail notifying them of the necessary action and it will be actioned ASAP. The more information you include on the registration page the quicker this will likely be as the admins can quickly verify your status.